Support

What this page is for

Use this page to figure out the fastest path to help.

Sales and onboarding

If you are evaluating CBTC as a trading firm, want access, or need introductions to venues and partners, use:

• Email: sales@bitsafe.finance
• Trading Firms overview: https://docs.bitsafe.finance/trading-firms
• Trading Firms FAQ: https://docs.bitsafe.finance/trading-firms/faq-for-trading-firms

Technical support for developers

If you are integrating CBTC and need help with authentication, APIs, minting, burning, or testnet:

• Email: support@bitsafe.finance
• Start here: https://docs.bitsafe.finance/developers

Reporting a docs issue

Email the most relevant address above with:

• The page URL
• The exact sentence or section that looks wrong
• What you expected to see instead